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Setting Up Social Login in Consumer Research

In this article, learn more about how to log in with a social account.

Updated over a month ago

In Consumer Research, you can choose to log into your account by authenticating with a personal social media account instead of having to use a password.


What is social login?

In Consumer Research, there are a few different login methods available, including: password, single sign-on (SSO), and social login.

When you choose to authenticate yourself via social login, you will have the option of logging into Consumer Research with your Google, Facebook, X (Twitter), or LinkedIn personal account credentials instead of using your password. Social login can save you some time if you’re already logged into your social accounts on the same browser.

After you have created your Consumer Research account and logged in for the first time, you can easily set up social login from your account settings.


Setting up social login

Any user can set up social login while logged into Consumer Research.

  1. In Consumer Research’s left-hand navigation sidebar, select the Manage profile icon > Profile details.

    Profile details > select platform.png


    Note: If you have access to both Social Media Management and Consumer Research, you will see the option to go to your profile details for either.

  2. From the Profile details menu, select or scroll down to the Social login options.

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  3. Click Connect to the right of the social network you would like to use to log in.

    Note: If your organization administrator has restricted which social networks you can use for social login, you will see a status of Not enabled next to any applicable networks.

    Screenshot 2025-03-26 at 3.42.53 PM.png

  4. When the login pop up for the social network appears, log in with your personal account credentials. If you are already logged into the network in your browser, click Continue if prompted.

  5. When the pop up closes, check that the applicable network now shows as Connected under Status in your social login settings.

    Screenshot 2025-03-26 at 3.43.51 PM.png

At any time, you can revisit the Social login tab and click Disconnect to the right of any already-connected network to remove your social account.


Logging in with social login

When you have set up social login, you will be able to log in using your connected social media credentials instead of your Consumer Research password, though you can always choose to use your password instead.

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To learn more about all of the login methods available, visit our Logging Into Consumer Research article.

Note: If your organization has set up single-sign on (SSO), you will be required to always log in to your account via single sign-on instead of social login.

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